In-Chat Commerce

WhatsApp Commerce & In-Chat Product Catalog

Turn your WhatsApp business account into a 24/7 interactive storefront. Sync products from Shopify, WooCommerce, or CSV and let customers buy in-chat.

Capture & Qualify Leads
Site Visit Reminders
Project Launch Campaigns
Agent Handoff & Team Support
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WhatsApp Store Catalog

WhatsApp Verified Lead

Commerce Sync Engine

Explore our New Arrivals Catalog! Tap 'View Items' to browse colors and sizes directly in WhatsApp.

02:45 PM

🛍️ Customer added 2 items to cart (Total: ₹2,499). Ready to checkout.

02:47 PM

Cart Checked Out (₹2,499)

Site Visit Confirmed

Key Use Cases

WhatsApp Catalog Use Cases

Built for high-volume conversion and operational scale

Multi-Product Carousels

Send interactive product cards with images, descriptions, prices, and direct 'Add to Cart' buttons.

1-Click Inventory Sync

Automatically keep stock levels, variants, and pricing updated from your Shopify or WooCommerce store.

In-Chat Shopping Cart

Customers can select quantities, customize sizes, and review their cart without leaving WhatsApp.

Abandoned Cart Recovery

Automatically trigger gentle reminder nudges with special discount coupons for abandoned carts.

Sync Catalog Products

Direct Shopify/Meta Catalog sync

Send Product Collections

Multi-item message templates in chat

Customer Builds Cart

Native in-chat shopping cart checkout

Payment & Order Confirmation

Instant UPI link & shipping updates

Workflow & Architecture

How WhatsApp Catalog Works on SmsPort

Official Meta Cloud API architecture built for speed, high delivery rates, and reliability.

Frictionless Mobile Commerce

Remove web page friction and let customers complete purchases inside the app they use daily.

Real-Time Stock Updates

Never oversell out-of-stock items thanks to bi-directional ERP and e-commerce inventory sync.

Automated Re-order Reminders

Send replenishment reminders for recurring products like grocery, medicines, and consumables.

Complete WhatsApp Catalog Capabilities

Everything your marketing and operations team needs in one place.

Shared Team Inbox

Manage all whatsapp catalog enquiries with your team in one place.

Contacts & Tags

Keep lead details, custom tags and notes for better follow-up.

Approved Templates

Use approved WhatsApp message templates for fast communication.

Automation & Flows

Set up trigger rules, drip follow-ups and interactive chatbot flows.

Campaigns & Broadcasts

Share updates, launch offers and inventory with detailed analytics.

Media Messaging

Send PDFs, brochures, floor plans, images, and video walkthroughs.

Team Assignment

Assign conversations automatically to the right specialist or broker.

Analytics & Reporting

Track conversation volume, delivery rates, and team response times.

Link / QR Generation

Create direct WhatsApp links and scan-to-chat QR codes for listings.

API & Webhooks

Integrate WhatsApp with your existing CRM, database, or ERP easily.

FAQ

Frequently Asked Questions about WhatsApp Catalog

Answers to common questions about setting up and scaling whatsapp catalog.

+91 95463 33144
Yes! SmsPort integrates directly with Shopify and Meta Commerce Manager to keep all product images, descriptions, and prices synchronized.
Ready to Supercharge Your WhatsApp Catalog?

Start Using SmsPort Today

Deploy official Meta WhatsApp APIs, automate conversations, and grow your sales.