Send Text Message Card
The Send Text card transmits a plain text message to the customer with full support for markdown formatting and liquid variable interpolation.
Technical Overview
- Card ID:
send_text - Category: Send Message
- Prerequisite: Active 24-hour customer messaging window
Configuration Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
message |
string |
Yes | Message body with formatting (*bold*, _italic_, ~strike~, monospace). |
preview_url |
boolean |
No | Whether to generate rich link preview for URLs in text. |
Liquid Variable Interpolation
You can inject dynamic context into the message using {{ ... }} syntax:
{{patient.name}}- Patient's full name{{patient.mrn}}- Medical Record Number{{appointment.date | formatDate}}- Formatted appointment date{{last_node.response}}- Captured answer from preceding question card
Output Data Schema (Codex)
{
"message_id": "wamid.HBgLMjAyNjA5...",
"type": "text",
"rendered_text": "Hello John, your appointment is confirmed.",
"status": "sent"
}